You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and email address. When you register with us your information is stored in ‘my account’. Once you have logged in you can access your account directly to amend any personal details, for example if you change your address. If you wish to place an order on our website you will also be required to provide credit or debit card details.
We use strong encryption technology to endeavour to ensure that all transactional information is protected. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history. Whilst reasonable steps will be taken to protect the security of data submitted on this website, Radford does not warrant that this website or such data will be free from unauthorised or fraudulent access.
1. Administration of our site - the information you give us is necessary to enable us to fulfil your order, make sure it is delivered correctly and to maintain your account.
2. Customer service - we ask for your contact details, such as your e-mail address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
3. Direct marketing - we want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by e-mail, post or telephone. You can also choose when registering to receive such information from other carefully selected companies (if specified). You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc. when you register. We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated when you registered that you wish to receive information about other companies products, offers and services. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc. These companies or individuals may be provided with access to your personal details in order to fulfil their function but are not permitted to use such information for any other purpose.